Independence
- Independent from Georgia State University offices
- Report to the Office of the Provost for administrative and budgetary purposes
- Does not represent the University
Neutrality & Impartiality
- Strives for impartiality, fairness and objectivity in treatment of people and others
- Does not advocate for any party or the University
- Promotes fairness and equity
Confidentiality
- To the extent allowed by law, holds all communication with visitors in strict confidence
- Does not keep permanent records, except statistical information for analyzing and reporting trends
- Not an office of notice to the University
Informality
- Engages in informal, off-the-record activities to help visitors address their situations
- Does not participate in formal processes
- Does not make judgements or decisions
The Office of the Ombudsperson is available to all members of the GSU community as a purely voluntary and alternate channel for confidential communication. It is not appropriate for anyone to seek to compel the Ombuds or their staff to disclose confidential communications. People who use the services of the Office of the Ombudsperson are considered to have agreed to abide by these principles and not to seek to compel the Ombudspersons or their staff to testify with respect to confidential communications.
Please give us a call at 404-413-2510 for more information or to schedule an appointment.
We Do:
- Listen to concerns without judgment
- Help people strategize about their situations
- Assist with analyzing and developing options
- Provide coaching in managing conflict
- Provide information on procedures and policies
- Provide mediation and facilitation services
- Gather information to provide to visitors
- Provide upward feedback on general trends
We Do Not:
- Accept notice on behalf of the University
- Receive official reports or complaints
- Serve as an advocate for any person
- Offer legal advice
- Offer psychological counseling
- Make decisions or findings of fact
- Participate in formal processes
- Establish or enforce policies
Contact Us
Contact Information
404-413-2510 (phone)
404-413-2511 (fax)
Campus Address
One Park Place South
Suites 215 & 217
Atlanta GA 30303
Mailing Address
Georgia State University
Office of the Ombudsperson
P.O. Box 3981
Atlanta GA 30302-3981