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Office of the Ombudsperson

Got Conflict? Talk to an Ombuds.

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Welcome

Welcome

Welcome to The Office of the Ombudsperson

The Office of the Ombudsperson offers free conflict management assistance to all students, faculty, staff, and administrators at Georgia State University.

The office follows the Code of Ethics and Standards of Practice set forth by the International Ombudsman Association:

IOA Standards

Independence

  • Independent from Georgia State University offices

  • Report to the Office of the Provost for administrative and budgetary purposes

  • Does not represent the University

Neutrality & Impartiality

  • Strives for impartiality, fairness, and objectivity in treatment of people and others

  • Does not advocate for any party or the University

  • Promotes fairness and equity

Confidentiality

  • To the extent allowed by law, holds all communication with visitors in strict confidence

  • Does not keep permanent records, except statistical information for analyzing and reporting trends

  • Not an office of notice to the University

Informality

  • Engages in informal, off-the-record activities to help visitors address their situations

  • Does not participate in formal processes

  • Does not make judgements or decisions

The Office of the Ombudsperson is available to all members of the GSU community as a purely voluntary and alternate channel for confidential communication. It is not appropriate for anyone to seek to compel the Ombuds or their staff to disclose confidential communications. People who use the services of the Office of the Ombudsperson are considered to have agreed to abide by these principles and not to seek to compel the Ombudspersons or their staff to testify with respect to confidential communications.

Please give us a call at 404-413-2510 for more information or to schedule an appointment.

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