
Independence
- Independent from Georgia State University offices
- Report to the Office of the Provost for administrative and budgetary purposes
- Does not represent the University
Neutrality & Impartiality
- Strives for impartiality, fairness and objectivity in treatment of people and others
- Does not advocate for any party or the University
- Promotes fairness and equity
Confidentiality
- To the extent allowed by law, holds all communication with visitors in strict confidence
- Does not keep permanent records, except statistical information for analyzing and reporting trends
- Not an office of notice to the University
Informality
- Engages in informal, off-the-record activities to help visitors address their situations
- Does not participate in formal processes
- Does not make judgements or decisions
We Do:
- Listen to concerns without judgment
- Help people strategize about their situations
- Assist with analyzing and developing options
- Provide coaching in managing conflict
- Provide information on procedures and policies
- Provide mediation and facilitation services
- Gather information to provide to visitors
- Provide upward feedback on general trends
We Do Not:
- Accept notice on behalf of the University
- Receive official reports or complaints
- Serve as an advocate for any person
- Offer legal advice
- Offer psychological counseling
- Make decisions or findings of fact
- Participate in formal processes
- Establish or enforce policies
Contact Us
Contact Information
404-413-2510 (phone)
404-413-2511 (fax)
Campus Address
One Park Place South
Suites 215 & 217
Atlanta GA 30303
Mailing Address
Georgia State University
Office of the Ombudsperson
P.O. Box 3981
Atlanta GA 30302-3981